CBO Training Program

Build the knowledge and confidence to lead a municipal building department with the CBO Training Program, a new four-part workshop series launching this winter.

Designed for current and aspiring Chief Building Officials (CBOs) and building department supervisors, this practical course covers the statutory authority and management responsibilities of the CBO role, from permit oversight and team leadership to building bylaws and working with council.

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Available Workshop Dates

12 CPD Hours

Feb 23, March 2, March 9 & March 16
$885

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Course Details

Dates: Four weekly half day sessions

Tue, Feb 23, 2027, 9:00 AM – 12:00 PM EST

Tue, Mar 2, 2027, 9:00 AM – 12:00 PM EST

Tue, Mar 9, 2027, 9:00 AM – 12:00 PM EST

Tue, Mar 16, 2027, 9:00 AM – 12:00 PM EDT

What you'll learn:

✔ How to distinguish CBO-exclusive powers from shared, commonly assigned and external responsibilities

✔ How to establish, implement, evaluate and update operational policies and procedures for your department

✔ How to develop and amend building bylaws, and oversee permit fee studies through public consultation, council approval and implementation

✔ How to fulfil statutory reporting requirements and use council, management and performance reporting to support accountable decisions

✔ Practical priorities for leading people, permits, customer service, resources, risk and continuous improvement

Who this course is designed for:

Chief Building Officials: Sharpen your understanding of your statutory authority and the practical demands of running a department.

Aspiring CBOs: Prepare for the role with a clear picture of the accountability and management responsibilities that come with it.

Building Department Supervisors: Strengthen the leadership and administrative skills you use to oversee staff, permits and service.

Method: Live online, delivered via Microsoft Teams

Course Modules

Four sessions, 12 lessons and four group activities.

Session 1: Understanding the Office of the CBO

✔ The responsibility framework

✔ The statutory office

✔ Establishing policies and procedures

Activity: Who Owns the Decision?

Session 2: Leading People, Permits and Service

✔ Permits and inspections

✔ People, training and succession

✔ Excellent customer service

Activity: Build the Building Department

Session 3: Governing and Administering the Building Department

✔ Building bylaws, fee studies and resources

✔ Reporting, records, technology and risk

✔ Enforcement, orders and unsafe buildings

Activity: The Building Bylaw Update

Session 4: Accountability and Effective CBO Leadership

✔ Independence, ethics and difficult pressures

✔ Appeals and external relationships

✔ Working with council

Activity: The Pressure File

Fee and Credits

$885

12 CPD Credits

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FAQ

Do I need to attend all four sessions?

Yes, it is recommended that you are able to attend all 4 sessions. Each session builds on the last.

Will I have access to course material after the workshop?

All participants will have the ability to download all of the course material, including the presentation, activities and quizzes, for two weeks after the course date.

Are there prerequisites?

There are no prerequisites. The program is designed for current CBOs, aspiring CBOs and supervisors at any stage.

Is the program live or recorded?

Live half-day mornings on Teams, so plan to join with camera and microphone on.

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